Overview
These Terms and Conditions explain how you may access and use Cogniroot. By creating an account, buying a course, booking a service, or using our platform, you agree to these terms.
1. Who we are
Cogniroot provides online learning, assessments, flashcards, certificates, vendor tools, and consultancy booking features. References to “Cogniroot”, “we”, “us”, or “our” mean the Cogniroot platform and its operators.
2. Accounts and responsibilities
You must provide accurate information, keep your login credentials secure, and use the service only for lawful learning, teaching, administration, or consultancy purposes. You are responsible for activity that occurs under your account.
- Do not share paid access links, passwords, or private course materials without permission.
- Do not upload malware, unlawful content, or content that infringes another person’s rights.
- Tell us promptly if you believe your account has been compromised.
3. Courses, exams, certificates, and consultancy
Course content, exam attempts, completion records, certificate issuance, and consultancy bookings may depend on vendor configuration, subscription rules, and availability. Certificates are verification records of platform activity and may be revoked if issued in error, obtained through misuse, or connected to refunded or fraudulent activity.
4. Payments, subscriptions, and refunds
Prices, taxes, billing cycles, and included features are shown at checkout or in the subscription page. Some payments may be processed by third-party payment providers. Refund eligibility depends on the product, usage, applicable law, and the policy shown at purchase.
5. Intellectual property
The platform, branding, course materials, assessments, templates, software, and related content are protected by intellectual property laws. You receive a limited, non-transferable right to use the materials for their intended educational or administrative purpose.
6. Service availability and changes
We work to keep Cogniroot reliable, but we may update, suspend, or change parts of the service for maintenance, security, legal compliance, or product improvement. We may also update these terms when needed.
7. Contact
Questions about these terms can be sent to our support team using the contact details shown on this site.